Last updated: June 23, 2026
Areté Float + Wellness respects your privacy. This policy explains what information we collect, how we use it, and the choices you have. We aim to collect only what we need to provide a thoughtful, safe, and smooth wellness experience.
Who We Are
Areté Float + Wellness is located at 213 E. Braxton Foushee St, Carrboro, NC 27510. You can reach us at 919-636-9899 or TheTeam@FloatArete.com.
Information We Collect
We may collect information you choose to share with us when you book a session, purchase a membership or package, buy a gift card, contact us, complete a waiver or intake form, or sign up for updates. This may include:
- Your name, email address, phone number, and appointment details.
- Purchase, membership, package, gift card, or account information.
- Waiver, intake, preference, or service-related information you provide so we can support your visit safely.
- Messages you send us by email, phone, website forms, or social media.
Our booking and payment tools may collect payment details to process your purchase. Areté does not store full credit card numbers on this website.
Website & Email Information
When you visit our website, basic technical information may be collected automatically, such as your browser type, device type, IP address, pages visited, referring links, and general site activity. This helps us keep the site working, understand what visitors find useful, and protect the site from misuse.
If you sign up for emails, we use your email address to send updates you requested. You can unsubscribe at any time using the link in our emails.
How We Use Information
We use information to:
- Schedule, confirm, manage, and personalize appointments.
- Process purchases, memberships, packages, and gift cards.
- Respond to questions and provide customer support.
- Send email updates, offers, or studio news when you have chosen to receive them.
- Maintain safety, security, and service quality at the studio.
- Improve our website, services, and overall guest experience.
- Comply with legal, accounting, insurance, or business obligations.
Health & Service Information
Some services may involve waiver, intake, preference, or health-related questions so we can help determine whether a service is appropriate and make your visit safer and more comfortable. Please share only the information needed for your appointment. We use this information for service, safety, and studio recordkeeping purposes.
How We Share Information
We do not sell your personal information. We may share information with trusted service providers who help us run the studio and website, including booking software, payment processing, email newsletter tools, website hosting, security, analytics, and similar business services.
We do not share your personal data with other companies for their own marketing purposes.
We may also share information if required by law, to protect our rights or safety, to respond to legal requests, or as part of a business transfer such as a sale, merger, or reorganization.
Outside Tools & Links
Some parts of your experience may take place through outside services, such as FloatHelm for booking and purchases, payment processors for transactions, and EmailOctopus for email updates. Those providers may have their own privacy policies and security practices.
Our website may also link to third-party websites or social media platforms. We are not responsible for the privacy practices of websites we do not control.
Cookies & Similar Technology
Our website and service providers may use cookies, pixels, logs, or similar technology to keep the website functioning, understand site traffic, improve performance, and support security. You can usually adjust cookie settings in your browser, though some site features may not work as expected if cookies are disabled.
How We Protect Information
We use reasonable administrative, technical, and physical safeguards to protect information. No website, email system, or online service can be guaranteed 100% secure, but we work to limit access, keep only what we need, protect what we keep, and dispose of information when it is no longer needed.
How Long We Keep Information
We keep information for as long as needed to provide services, maintain business records, comply with legal or tax obligations, resolve disputes, and support safety or insurance needs. When information is no longer needed, we take reasonable steps to delete, de-identify, or securely dispose of it.
Your Choices
You can ask us to update, correct, or delete certain information by contacting us. Some information may need to be retained for booking history, payment records, legal obligations, safety, accounting, or legitimate business reasons.
You can unsubscribe from marketing emails at any time. Even if you unsubscribe from marketing, we may still send appointment confirmations, receipts, membership notices, or other service-related messages.
Children
Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13 through this website. Minors who receive services may need a parent or guardian to complete required forms or permissions.
Changes To This Policy
We may update this policy from time to time. When we do, we will update the date at the top of this page. Your continued use of our website or services after an update means the revised policy applies.
Contact
If you have questions about this privacy policy or want to make a privacy request, contact us:
213 E. Braxton Foushee St
Carrboro, NC 27510
919-636-9899
TheTeam@FloatArete.com